What payment methods can I use?

We accept several secure payment methods: Major credit and debit cards Apple Pay, Google Pay and Shop Pay Gift cards or store credit, where available

Santiago™ | Orthopaedic Leather Shoes – Crafted for Comfort and Style

4.7 Based on 12,153 reviews

Santiago™ | Orthopaedic Leather Shoes – Crafted for Comfort and Style

$390.00 $194.95

Free delivery via Australia Post
30-Day Money-Back Guarantee
Australian Family-Owned Business

only 3 pieces left

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⚠️ Sale Update:

Our Moving Sale has been so popular that only a few pieces are left. If the 'Add to Cart' button is still showing, you're in luck - your size is still available.

Santiago™ | Orthopaedic Leather Shoes – Crafted for Comfort and Style

Discover the refined elegance and comfort your feet truly deserve with Santiago™.
Expertly handcrafted from genuine cowhide leather, these orthopaedic shoes combine superior comfort with a modern, versatile aesthetic — ideal for work, daily wear, or casual occasions. Every pair is meticulously assembled by hand, ensuring a secure fit and timeless sophistication from the very first step.

✓ All-day comfort – The cushioned orthopaedic insole and responsive padding deliver a soft, stable stride while reducing pressure throughout the day.
✓ Versatile modern style – Elegant lines and premium finishes make Santiago™ perfect for both professional settings and relaxed looks.
✓ Breathable softness – Genuine cowhide promotes natural airflow, while the gentle inner lining ensures lasting comfort.
✓ Durable craftsmanship – Built with high-quality materials and a non-slip rubber sole for stability and safety on all surfaces.

GUARANTEE

100% Satisfaction – At Mertella, we’re committed to your complete satisfaction. If you’re not entirely happy with your purchase, simply contact us within 30 days for a replacement or full refund.

Free Delivery – Enjoy free delivery Australia-wide on every order with Mertella.

At Mertella,customer satisfaction comes first. That's why we keep you constantly updated on your order and always offer free shipping.We use the reliable delivery services of Australia Post.

Not satisfied with your purchase? No worries! You can return your items within 30 days for a hassle-free refund or exchange.

For full return information, please contact our customer service or see our return policy.

What Our Customers Love About Us

Excellent 4.7/ 5

5/5

Lauren K.

The clothing fits perfectly and is very comfortable. The clothing fits perfectly and is very comfortable.
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This customer purchased...

5/5

Jeff S.

The customer service was fast and friendly. Delivery was quick,... The customer service was fast and friendly. Delivery was quick, and the products are of top quality. Highly recommend!
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This customer purchased...

5/5

Jessica L.

User friendly website, easy ordering, and fast delivery. Products as... User friendly website, easy ordering, and fast delivery. Products as described. Will gladly order again!
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This customer purchased...

5/5

Paul F.

High quality products at fair prices. I'm glad I found... High quality products at fair prices. I'm glad I found this site and will definitely order again soon.
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This customer purchased...

5/5

Ashley M.

The beautiful packaging and high-quality materials impressed me. You can... The beautiful packaging and high-quality materials impressed me. You can really feel the attention to detail. Great experience!
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This customer purchased...

A community built on style and comfort

Loved every day by +12,000 customers across Australia, the Mertella legacy has grown larger and stronger than ever before.

Combine and enjoy extra discounts!

FROM THE HEART OF MORWELL

Mertella Morwell was founded on Buckley Street in Morwell, Victoria before the COVID-19 pandemic, with the dream of growing into something much bigger.

When the pandemic began, our plans to expand had to be put on hold. Like many small businesses, we focused on staying close to our community and continuing to offer timeless wardrobe pieces from our store.

After years of waiting, the moment has finally arrived. We now have the opportunity to move to a bigger location and take the next step in our journey, which means everything in our current Morwell shop has to go.

As a thank you to the families who have supported us throughout the years, we're opening our Moving Sale across our entire current collection.

Up to 50% OFF. Once sold out, pieces won't be restocked — and none will ever be reproduced.

Frequently Asked Questions

Yes! Today only, we’re offering free delivery across Australia. Once your order has been shipped, you’ll receive a tracking number so you can follow its journey to your door.

We offer a 30-day return period from the day you receive your parcel. You can return your order without needing to provide a reason. Your return parcel must be shipped within this 30-day period.

We process and dispatch orders within 24 to 72 hours. As soon as your order is on its way, you’ll receive an email with a tracking link so you can follow your parcel at any time. Simply click the link once you receive your order details to track your delivery.

We accept several secure payment methods:

Major credit and debit cards
Apple Pay, Google Pay and Shop Pay
Gift cards or store credit, where available

We don’t restock items once they’ve sold out. All of our pieces are produced in limited runs, so if you love something, we recommend ordering it before it’s gone.

As a family-owned business, we’re proud to have already served over 37,000 customers worldwide, and we can’t wait to welcome you too.

We’re committed to making sure you’re completely happy with your order and enjoy a shopping experience you’ll remember.

Thank you for being part of our Mertella journey.

Santiago™ | Orthopaedic Leather Shoes – Crafted for Comfort and Style

What Our Customers Love About Us

A community built on style and comfort

Combine and enjoy extra discounts!

Frequently Asked Questions

Legal Information

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