Do you offer free delivery?

Yes! Today only, we’re offering free delivery across Australia. Once your order has been shipped, you’ll receive a tracking number so you can follow its journey to your door.

What is your return policy?

We offer a 30-day return period from the day you receive your parcel. You can return your order without needing to provide a reason. Your return parcel must be shipped within this 30-day period.

How can I track my order?

We process and dispatch orders within 24 to 72 hours. As soon as your order is on its way, you’ll receive an email with a tracking link so you can follow your parcel at any time. Simply click the link once you receive your order details to track your delivery.

What payment methods can I use?

We accept several secure payment methods: Major credit and debit cards Apple Pay, Google Pay and Shop Pay Gift cards or store credit, where available

Will sold-out items be restocked?

We don’t restock items once they’ve sold out. All of our pieces are produced in limited runs, so if you love something, we recommend ordering it before it’s gone.

As a family-owned business, we’re proud to have already served over 37,000 customers worldwide, and we can’t wait to welcome you too. We’re committed to making sure you’re completely happy with your order and enjoy a shopping experience you’ll remember. Thank you for being part of our Mertella journey.

Charlotte™ | Ridge Suede Boots

Name: Charlotte™ | Ridge Suede Boots
Brand: Mertella
Price: 89.95 AUD
Availability: InStock

$180.00 $89.95

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⚠️ Winter Sale:

70% off the final pieces. Only a few items left. If the “Add to Cart” button is active, it’s still available.

Charlotte™ | Ridge Suede Boots

Feel confident in boots made to move with you
Meet Charlotte™, the suede boots designed to bring supportive comfort, modern elegance and everyday confidence to every step. With their clean silhouette, soft-touch finish and discreet side zip, Charlotte™ gives you a polished look while making wear feel simple and effortless.

Crafted with a cushioned orthopaedic insole, sturdy block heel and breathable inner lining, they’re made to support busy days, long walks and hours on your feet. Perfect for women who want timeless style with comfort they can rely on.

✓ Maximum comfort — cushioned orthopaedic insole helps reduce pressure on heels, arches and joints
✓ Greater stability — sturdy block heel supports balance for busy days and long wear
✓ Soft suede feel — flexible, breathable material offers a refined look and comfortable fit
✓ Easy side-zip design — discreet zip closure makes them simple to slip on and off
✓ Versatile everyday style — pairs effortlessly with jeans, dresses, skirts, or tailored winter outfits

GUARANTEE
100% Satisfaction – At Mertella, we proudly stand by our craftsmanship. If you're not completely satisfied, contact us within 30 days for a replacement or full refund.
Free Delivery – Enjoy complimentary shipping Australia-wide on all orders.

At Mertella,customer satisfaction comes first. That's why we keep you constantly updated on your order and always offer free shipping.We use the reliable delivery services of Australia Post.

Not satisfied with your purchase? No worries! You can return your items within 30 days for a hassle-free refund or exchange.

For full return information, please contact our customer service or see our return policy.